Thank you for shopping with ZippKart.
We strive to provide the best shopping experience for our customers. Please read our Refund & Cancellation Policy carefully before placing an order.
Order Cancellation
Orders can be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
To request a cancellation, please contact our support team as soon as possible.
Returns
We accept returns only for products that are damaged, defective, or incorrect upon delivery.
Customers must report the issue within 48 hours of receiving the order.
Clear photos or videos of the product and packaging may be required for verification.
Refunds
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–7 business days.
Shipping charges, if any, are non-refundable unless the return is due to our error.
Non-Returnable Items
The following items are not eligible for return or refund:
Products damaged due to misuse or improper handling.
Products returned without original packaging.
Items purchased during special sales, clearance sales, or promotional offers unless received damaged or defective.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting photos or videos. We will review the request and arrange a replacement or refund if applicable.
Refund Processing Time
After approval, refunds are usually credited within 5–7 business days. The actual credit time may vary depending on your bank or payment provider.
Contact Us
For any refund or cancellation-related queries, please contact:
ZippKart
Website: https://zippkart.shop
Email: zippkartofficial@gmail.com